Privacy Policy — Lixtool

Lixtool (“we”, “our”, “us”) provides digital utility tools for ecommerce sellers including Flipkart label cropping, barcode generation, pricing calculators, and related automation services. This Privacy Policy explains how we collect, use, store, share, and safeguard personal information when you:

• Access our website www.lixtool.com
• Use our tools and automation features
• Subscribe to our plans
• Interact with our support or communication channels

We may collect the following categories of information when you use our services:

1.1 Personal Information

Information you provide directly while creating an account, subscribing, or contacting support, such as:

• Name
• Email address
• Phone number
• Billing and subscription details

1.2 Tool & Usage Information

When you use our tools, certain usage-related data may be processed to deliver the service correctly:

• Uploaded files (e.g., shipping labels, PDFs, images, barcodes)
• Tool preferences, presets, and workflow settings

Note: Processed files are not stored permanently. They are removed automatically after tool execution or after a short expiry window, as required for service delivery and troubleshooting.

1.3 Technical & Security Information

To protect the platform and ensure stability, we may process technical information such as:

• IP address, browser type, device ID
• Operating system and device information
• Login logs and access frequency
• Activity required for fraud prevention and subscription misuse detection

1.4 Payment Information

Payments for Lixtool subscriptions and services are handled securely by third-party payment gateways. We do not store your full card number, CVV, or UPI PIN on our servers.

• Transaction status, invoice details, and basic payment meta may be retained for accounting and legal purposes.

1.5 Analytics Information

We use cookies, pixels, and analytics tools to understand how users interact with Lixtool and to improve performance and user experience. This may include anonymized or aggregated usage statistics.

We use the collected information to:

• Provide, maintain, and operate Lixtool services
• Automate workflows and improve tool accuracy and performance
• Personalize features, remember preferences, and save layouts
• Detect unauthorized sharing, prevent subscription misuse, and protect platform integrity
• Generate invoices and process subscription payments
• Send essential service updates, account notices, and security alerts
• Send optional promotional communications (only where permitted)
• Comply with legal, tax, and regulatory obligations

Lixtool subscriptions are issued strictly for individual use by the registered account holder. To protect service quality, platform security, and fair usage for all users, the following rules apply.

Prohibited Actions

• Sharing login credentials with other individuals
• Using one subscription across multiple users, teams, or businesses
• Logging in simultaneously from excessive devices or widely separated locations
• Reselling, renting, or redistributing subscription access to others

Consequences of Violation

If our system detects repeated usage patterns that indicate shared, multi-user, or resold access, Lixtool reserves the right to:

• Immediately suspend or terminate the account
• Deny refunds for the remaining subscription period
• Restrict or block future registrations from the same user or entity
• Block access to tools, dashboards, and stored preferences

Multiple users accessing a single subscription is considered a breach of this policy and may result in permanent account termination without refund.

We use cookies and similar technologies to:

• Maintain login sessions and keep you signed in securely
• Remember tool preferences, layouts, and recent activity
• Measure performance, usage patterns, and conversion funnels
• Prevent misuse, abuse, and automated attacks

You can choose to disable cookies in your browser settings. However, some features of Lixtool (including login and tool access) may stop working or behave unpredictably if cookies are disabled.

• Temporary files: Processed PDFs, images, and labels are removed after tool execution or expiry.
• Account data: User account and subscription information is retained as long as your account remains active or as needed for legitimate purposes.
• Billing & transactions: Transaction, invoice, and payment records are stored as required by tax and accounting laws.

We use multiple safeguards to protect your data, including:

• SSL encryption for data transmitted between your browser and our servers
• Secure hosting infrastructure and firewall protections
• Limited access controls and role-based permissions
• Automated monitoring to detect unusual or abusive activity

While we take reasonable steps to secure your information, no online platform can guarantee 100% security. You are responsible for keeping your login credentials private and secure.

We do not sell, rent, or trade your personal data. We only share information with trusted third-party service providers that are essential for operating Lixtool, such as:

• Hosting and infrastructure providers
• Payment gateways and billing processors
• Analytics and performance monitoring tools
• Email and notification delivery services

These partners are required to handle data in compliance with applicable data protection regulations and to use it only for the specific services they provide on our behalf.

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Update or correct your account information
• Request deletion of your Lixtool account

To exercise these rights or raise a request, you can contact us at: support@lixtool.com.

External Links

Lixtool may contain links to external websites, platforms, and marketplaces such as Amazon, Flipkart, Meesho, YouTube, or documentation sources. We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of those platforms separately.

Children’s Privacy

Lixtool is intended for users aged 16 and above. We do not knowingly collect personal information from children or minors. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. The latest version will always be available on this page with a revised “Last Updated” date at the top.

We encourage you to review this page periodically to stay informed about how your data is handled.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you can reach us at:

• Lixtool Support
• 📧 support@lixtool.com
• 🌐 www.lixtool.com

By continuing to use Lixtool, you confirm that you have read and understood this Privacy Policy.